Find answers to common questions, guides, and contact information for our marketplace platform.
Quick answers to the most common questions we receive
To create a listing, first log into your account, then click on the "Sell" button at the top of the page. Fill in the details about your item including title, description, price, and upload clear photos. Once you're satisfied with your listing, click "Publish" to make it live.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For in-person transactions, we recommend using cash or secure mobile payment options.
Always meet in a public place for exchanges, bring a friend if possible, and inspect items thoroughly before payment. For high-value items, consider using our escrow service. Never share personal financial information beyond what's required for the transaction.
If you encounter any issues with a transaction, first try to resolve it directly with the other party. If that doesn't work, contact our support team through the "Help" section of your account. Provide all relevant details and documentation, and our team will mediate the dispute.
Seller ratings are based on several factors including: transaction completion rate, buyer reviews, response time, and item description accuracy. The rating is calculated using a weighted average of these factors to provide a comprehensive view of seller performance.
Our support team is available 7 days a week to assist you with any questions or concerns you may have about buying or selling on our platform.